Frequently Asked Questions

Worms are shipped only on Monday or Tuesday to insure delivery before the weekend. Worms are shipped by Priority Mail. When ordering worms, please advise if you wish to be called by your Post Office when they arrive. Remember, the worms are "alive" and we want to keep them that way. If you are not going to be home when they would be delivered, it would be best to pick them up at the Post Office. We call you and advise the date that worms will be shipped to make sure this is proper timing for you.

When ordering the Can O Worms (With 2 lbs of Worms, 7 lbs Feed Suppliment & Video Tape), the Worms will be shipped once the customer notifies us that they have received the other items and are ready for their worms. We then ship the following Monday or Tuesday or specified date at customer's request.

Worm Castings, and Worm Manure Plus: Orders of 50 lbs. or more will be filled in multiples of the 50 lb. generic bags. The 50 lb. bag makes it user friendly in handling, and it also allows you to use it at your convenience. example: When you order 100 lbs. you will receive two 50 lb bags.

1. Do your Pure Fiber Bamboo Sheets fit deep pocket mattresses?  The Bamboo Fiber sheets fit mattresses up to 17"

2. Do you sell bulk on your compostable goods? Yes, we do just email or phone us 352-357-KARMA (5276) with your requests.

3. When will I get my order?  Orders are processed with 72 hours and should arrive within 14 days or sooner!

4. Do I get a tracking number for my order?  In order for us to get a tracking number to you for your order, you must register with your email or call our offices during regular business hours and leave your email with us.  When tracking numbers are provided to us from UPS, FEDEX, or USPS in some cases we will gladly forward them on to you.

5.  What is "Viscose"?  Viscose is a viscous organic liquid^[1] used to make rayon and cellophane. Viscose is becoming synonymous with rayon, a soft material commonly used in shirt, coats, jackets, and other outer wear.

6. What is (O/S)?  This is an abbreviation for Out of Stock to alert our consumers of inventory changes.

7. When does my card get charged when I place an Order?  The system we have in place as of now charges your card as soon as it is ordered.  We do not charge your card when it ships.  Please be assured we take every possible precaution as to having our inventory instock, but do to several items being in different markets inventory errors occur.  If a problem occurs with your order we will email you immediately and give you a choice of a refund.  We appreciate all of you and hope this doesn't discourage you.